Shipping policy

 

We are offering FREE SHIPPING (regular ground service) during this promotional period.  Free shipping applies to domestic US orders.
 
Shipping Times
We create and ship these globes from New Jersey in the United States. Once your globe is ready, the delivery time will depend on the carrier’s transit times. Inclement weather will add time to your delivery. Orders are dispatched Monday – Friday.
 
You can expect 5-10 business days for Continental US destinations for UPS Ground. You will receive Tracking information for your shipment. Deliveries outside the contiguous 48 states may take additional time.
 

Order Processing Times
Our orders are processed on demand. Each and every globe is handmade and created when requested by a customer. We appreciate your patience while we prepare your order. Once we receive your first email with additional information, we will provide you with a more accurate estimate of the processing time. This will depend on how busy we are at the time. In general, it could take from 5-7 days (or more).
The exception is for Digital Map Downloads (coming soon), which you will soon receive after checkout and payment. 

Returns and Exchanges
Please check here for Returns and Exchanges